Facts and Figures
Name: ALEX K&A 87 DOO
Address: Bajči Žilinskog 5
Activity: Retail sale by post or internet, code 4791
Identification number: 21240001
VAT number: 109771753
Telephone: 060/4261034, 021/426098
The content of the diannafashion.eu site is the property of the company Alex Fashion Ltd., Bajči Žilinskog 5, 21000 Novi Sad. By using the diannafashion.eu site, its users accept the posted General terms and conditions. Alex Fashion Ltd. and their users agree upon the mutual obligations pertaining to online purchase in the diannafashion.eu online shop.
Purchasing at the diannafashion.eu online shop is possible for customers in Serbia only. The General terms and conditions of sale have been composed in accordance with the laws of Serbia.
Alex Fashion Ltd. retains the right to change the General terms and conditions posted on the diannafashion.eu site at any time, without prior notice. All changes to the General terms and conditions are binding for the users.
„On behalf of Alex Fashion Ltd., we commit to the protection of the privacy of all our customers. We collect only the necessary basic information about or buyers/users, required for the business and providing information, in accordance with good business practices, and in order to render high quality services. We offer our customers a choice, including the right to decide whether they wish to be deleted from mailing lists used for marketing purposes. All personal information on our customers/users is kept strictly confidential and is accessible only to our employees who need them for the contract executions. All the employees of Alex Fashion Ltd. are responsible for the compliance with the privacy protection rules.”
Protection of confidential information in business transactions
„When entering payment card data, confidential information is transmitted via internet in a protected (encrypted) form, by use of the SSL protocol and PKI system, which is currently the most sophisticated cryptographic technology. The security of information during online purchasing is guaranteed by the payment cards processor, Banca Intesa ad Beograd, therefore the complete payment process is carried out on the Bank’s website. At no time shall the information about payment cards be available to our system.”
„In case of an item return and reimbursement of funds to the buyer who has previously made the payment by a payment card, partially or in full, irrespective of the reason for the return, Alex Fashion Ltd. shall carry out the reimbursement exclusively through the VISA, EC/MC and Maestro payment methods, which means that the Bank shall, upon the seller’s request, reimburse the card owner for the respective funds.”
Alex Fashion Ltd. shall not be liable for possible consequences ensuing form the use of the diannafashion.eu site and its content.
Alex Fashion Ltd. retains the right to change the content of their site without prior notice and waivers the liability for any possible consequences of the changes. Alex Fashion Ltd. shall endeavor to present the most precise and up-to-date information, whilst possible errors on the diannafashion.eu site related to prices, delivery times, product descriptions, etc. cannot be excluded in which cases Alex Fashion Ltd. shall not be liable for them.
Limited right of use
Visitors to the diannafashion.eu site shall use its content for personal and non-commercial purposes. The content is copyrighted. Any other use, copying, publication or distribution of the site’s content or any part thereof without prior consent of Alex Fashion Ltd. is prohibited.
You can log in to the diannafashion.eu online shop simply as a registered user. The content of the site is also accessible to anonymous unregistered users (guests). When registering, a user enters required information. Every registered user gets a user name and password which is undisclosed. The user must be aware of the fact that his/her user name and password can be used by himself/herself only or by an authorized person. Every user is personally responsible for the content he/she posts on the diannafashion.eu
site. The ultimate customer at the diannafashion.eu online shop is exclusively a registered user or an unregistered user (guest) who buys products for his/her own use.
The diannafashion.eu sells to physical persons only.
The information entered into the forms on the diannafashion.eu site or supplied in another way (by e-mail, telephone, etc.) is confidential and we shall preserve it in accordance with the law. Personal data shall be used only for purposes the user has consented to. The user himself/herself shall also be responsible for the protection of personal data, by way of securing his/her user name and password.
For the transmission of all personal information of their users, Alex Fashion Ltd. uses the SSL (Secure Socket Layer) technology, which encrypts all information sent with orders.
Alex Fashion Ltd. shall preserve all their users’ personal information and prevent any misuse thereof. A user can request access to the personal information processed by the operator, their limitation, deletion, correction or transmission.
Subscription to e-news
Users can subscribe to e-news in which diannafashion.eu announces novelties in the online and other shops, informs their customers of marketing activities and other promotions. By subscribing to e-news, the user gets to the list of recipients of e-news, which is at the same time a client base eligible for customer benefits occasionally offered to their users by diannafashion.eu.
All payments shall be executed in the local currency of the Republic of Serbia – dinar (RSD). The informative price list in other currencies is based on the middle exchange rate of the National Bank of Serbia. Your payment card shall be debited for the amount expressed in your local currency, converted at the exchange rate applied by the card companies, which cannot be known to us at the time of transaction. As a result of this conversion, there is a possibility for slight deviations from the original prices shown on our site. Thank you for your understanding.